Last Updated: April 25, 2026
1. Information We Collect
We collect information you provide directly when you submit a form, request a quote, schedule service, call our office, or communicate with our team. This may include your name, email address, phone number, service address, and details about your plumbing needs.
2. How We Use Your Information
We use your information to respond to service requests, schedule visits, provide estimates, send service-related updates, improve our website and operations, and share relevant company information when permitted by law.
3. Information Sharing
We do not sell or rent your personal information. We may share limited information with trusted service providers who support our operations, or when disclosure is required by law, regulation, or legal process.
4. Data Security
We take reasonable administrative and technical measures to protect personal data from unauthorized access, misuse, or disclosure. No online transmission method is completely secure, but we work to handle customer information responsibly.
5. Cookies and Website Data
Our website may use basic analytics, cookies, or similar technologies to understand how visitors interact with pages and to improve the site experience. You can manage cookie preferences through your browser settings.
6. Your Choices
You may contact us to update your information, ask questions about how data is used, or request that we stop sending non-essential communications.
7. Contact Us
If you have any questions about this Privacy Policy, please contact us at support@urbanplumbinggroup.com or call (323) 743-3296.